To create a call button go to your Buttons menu and click on the '+' on the top right of your screen.
Give a name to your call button in order to manage them easily in the dashboard.
Select where you want to route calls coming from this call button. Choose "Phone icon" if you want to route your call to an existing phone number, queuing system or call center.
You can find more information about the call reception here.
Choose "Zendesk icon" if you want to pick-up calls full of context directly in your Zendesk interface and manage easily your agents. Fill in the Agent ID of the selected agent who will take calls on Zendesk. This Agent ID is available on the zendesk session of the agent once the SnapCall app is downloaded.
After the button creation you will be able to edit this button to add more agents. Here it’s just the first step.
You can find more info about the zendesk integration here.
Choose the language of your call button By default your call button is expanded with preselected text to inform your end-users about this call button. Simply choose the language for the heading and subheading.
If you want to change the format to have the small one, you will be able to customize your button once you created it.
Link your call button to Google Analytics, if it's not already done in your Account settings